Promise Claim Steps
Five steps from first message to follow-through, all within 60 days.
Nail Defender- 1
Gather your details
Order number and purchase date.
Nail Defender - 2
Keep using the spray as directed
Clean, dry nails, once or twice a day.
Nail Defender - 3
Write to the seller in time
Stay inside the 60-day window.
- 4
Tell them what you want
Say you would like to use the satisfaction promise.
- 5
Follow their directions
The team guides the next steps.
Have these on hand
Keep your confirmation email and any notes together, because they make the conversation faster.
Always read the full terms on the official order page, since the seller has the final say.
